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VPN Log In Tips

Having trouble logging into VPN? Helpful TIP! Logging into you laptop and THEN connecting vpn is sometimes the easiest way to connect. Here is a step by step for logging in, connecting vpn, and mapping those vital network drives! Log into your workstation like you normally wouldStartup the FortiClient application by hitting the start menu and searc...
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268 Hits

Grant PUD workers test negative for COVID-19

EPHRATA – Grant PUD learned on Friday afternoon that both workers, a contract worker and a regular employee, who were tested for COVID-19 Coronavirus have received negative results.In light of this news, Grant PUD is consulting with Grant County Health District and developing a plan to have workers, who are not at a high risk of serious complicatio...
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  433 Hits
433 Hits

Grant PUD Bill Payment Info

desplácese hacia abajo para español EPHRATA- As Grant PUD works through this COVID-19 response phase, we want to assure customers that our team continues our daily activities of providing service and support to Grant PUD's customers. The power will keep flowing to the businesses and homes throughout the county and as customers' bills come due, we h...
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  342 Hits
342 Hits

What to do if you're feeling sick

As always, if you are feeling sick, please do not report to work. If you or your family have concerns or questions regarding symptoms that you or your family are experiencing, feel free to call any of the hotline numbers below to speak with a nurse or healthcare professional. Confluence Network: (509) 663-8711 Samaritan Nurse Line: (509) 764-3...
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  783 Hits
783 Hits

Service Desk Contact methods during remote work scenarios

During this time, the Service Desk is unable to access the typical phone queue under the 2206 number.Until this is resolved, please use the following methods for reporting issues and requesting assistance.  ​Severity ​Description ​Response Time Resolution/Mitigation Time​Suggested Contact Method ​1​-Critical System is down-Little to no functio...
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  227 Hits
227 Hits

PUD Property Access

I want to thank all of you for your patience as we work through this dynamic situation.A number of employees have asked about retrieving items from PUD property. Access to PUD facilities is restricted until further notice. Only those employees that are supporting critical functions will be provided access to PUD property. Employees performing criti...
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  230 Hits
230 Hits

PHISHING and Malicious Software related to COVID-19

With all the SystemWide's going out on how to operate remotely………………..GrantPUD Cyber Security is adding another one to remind Everyone to stay alert and question everything.As in all emergency situations our attentions are focused on the health and safety of our loved ones and our co-works and the natural tendency is to let our GUARD down, physical...
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  258 Hits
258 Hits

Important Resources to Help You Get Email, Attend Meetings and Work Remotely

Many resources are available to employees to enable them to work and meet remotely: 1.Drop-In Demonstrations (getting email from home, using Teams, what is Office 365, mobile applications and more)View demonstrations schedule 2. Contact the Service Desk through New Teams Group: COVID REMOTE WORKING SUPPORT New channel set up dedicated to suppo...
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  299 Hits
299 Hits

General Manager gives update to Grant PUD’s response to Coronavirus threat

Grant PUD's Incident Command Team and I decided this week to take the prudent action of closing all Grant PUD facilities to the public. Until further notice, only Grant PUD employees required to provide on-site, mission-critical functions will report to their normal work locations. We are also taking the advice of public health officials to create ...
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  2265 Hits
2265 Hits

All Grant PUD facilities will be closed to the public until further notice

Desplácese hacia abajo para españolEPHRATA — As a precautionary measure to protect the safety of customers and employees, all Grant PUD facilities will now be closed to public access until further notice. Only employees who are identified as mission-critical personnel in operating Grant PUD's generating and power systems, as well as the fiber netwo...
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  10434 Hits
10434 Hits

Grant PUD's Royal City office open to drive-through traffic only

EPHRATA — Grant PUD is taking the following action effective immediately as a precautionary measure to protect employees and customers from the potential threat of the COVID-19 Coronavirus: The lobby of the Royal City Local Office (505 Royal Road, Royal City, WA) will be drive-through only until further notice. Customers can continue to make paymen...
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  482 Hits
482 Hits

Grant PUD block of C Street to close for crane work March 12

EPHRATA — The portion of C Street SW, between Division Avenue and First Avenue SW will close the morning of March 12, to haul a new piece of air-conditioning equipment onto the roof of Grant PUD headquarters.That portion of C Street will close at approximately 7 a.m. The crane and a truck with the new equipment will stage on C Street. The job shoul...
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  669 Hits
669 Hits

Grant PUD’s learning centers closed to public, commission meetings will be call-in only

EPHRATA — Grant PUD is taking the following actions effective immediately as a precautionary measure to protect employees and visitors from the potential threat of the COVID-19 Coronavirus:The Wanapum Heritage Center, near Priest Rapids Dam, and the Grant PUD Visitors Center, at Wanapum Dam, are closed to the public until further notice.All Grant P...
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  841 Hits
841 Hits

Ways to pay your bill without an office visit

Online at grantpud.org Sign up for an ePay account to pay your bills online via credit/debit card or automatic withdrawal from your checking or savings account. Customers also have the option to make a one-time online payment. U.S. Postal ServiceSend your payment* by check or money order in the envelope provided with your bill to: Grant PUD PO...
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  813 Hits
813 Hits

Systemwide Coronavirus Update for March 9, 2020

Learning centers closed: As a precautionary measure, we have closed the Wanapum Heritage Center and the Grant PUD Visitor's Center at the Hydro Office Building to public access indefinitely.Virtual commission meetings: Also, Grant PUD commission meetings will be conducted virtually. The meeting on March 10 can be accessed by calling 509-7...
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  223 Hits
223 Hits

Systemwide Coronavirus Update for March 10, 2020

Coronavirus response webpage. We have set up a Coronavirus Response webpage that shows Grant PUD's current conditions in our response to the threat of Coronavirus. This webpage also has an archive to the systemwide update messages we have sent out related to the virus. We will update this page when and if conditions change.Travel policy clarificati...
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  367 Hits
367 Hits

Grant PUD joins the region to support Snake River dams

A press conference was held to allow local stakeholders the chance to respond to the federal Environmental Impact Statement released on Friday. Agencies represented at Tuesday's event included Grant PUD, Benton PUD, Franklin PUD, Port of Pasco, Tri-City Regional Chamber of Commerce, Benton Clean Air Agency and Benton Rural Electric Cooperative."Tod...
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  272 Hits
272 Hits

Grant PUD supports 'Math is Cool'

Young mathematicians test their knowledge  More than 350 competitors from 27 schools from Grant County and the rest of North Central Washington competed in this sort-of math Olympics Feb. 28 at Clovis Point Intermediate School in East Wenatchee.Grant PUD staffers, management — and a management spouse — take a leading role in making Math is Coo...
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  274 Hits
274 Hits

Miss the GM Forum? Here's a recap and Q&A

Our safety culture journey: five years of progress Then Grant PUD GM Tony Webb had just begun to question in 2015 whether we were putting enough emphasis on safety when an arc-flash explosion at Priest Rapids Dam injured six coworkers and kicked off an investigation that left little room for doubt – our Safety Culture needed some work from upp...
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  301 Hits
301 Hits

Systemwide Coronavirus Update for March 5, 2020

All Grant PUD employees should follow normal precautions to prevent the spread of infectious disease, including the COVID-19 Coronavirus.One of the best ways to protect yourself is by following credible sources of information. Sources that Grant PUD management are following to learn the latest about Coronavirus include:• Centers for Disease Control...
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  233 Hits
233 Hits