About Your Bill
Get a good read on your power bill
Your Grant PUD power bill is designed to be simple. Take a look at this sample bill to see how we’ve organized your energy use and account information for easy access.
When you sign up for ePay, you will receive your bill via e-mail. It’s easy, convenient and helps save resources.
SIGN UP FOR ePAY
BudgetPay, our level billing plan, takes the guesswork out of managing your energy bill. Instead of rising and falling with the seasons, level billing means you know exactly how much your electric bill is going to be each and every month. (The monthly Budget Pay amount may require adjustments based on changes in a customer's power consumption and energy prices.)
To sign up, call us at (509) 766-2505. We’ll calculate your monthly BudgetPay amount and get your account set up. Then you can decide how to pay it each month, including having it automatically withdrawn with our ePay feature.
Do you have multiple accounts? It’s easy to see all of your accounts on one statement with multiple-account billing. Options for multiple-account billing are available through your ePay account or by calling Customer Service at 509-766-2505.
Low-income senior/disabled rate
Customers who meet Grant PUD low-income guidelines (below) and are either 62 years of age or have a qualifying disability may be eligible for a 20 percent rate discount on their electric bill.
|NUMBER OF PERSONS IN HOUSEHOLD||2022 ANNUAL 150% OF POVERTY GUIDELINES||2022 MONTHLY 150% OF POVERTY GUIDELINES|
About your meter
Grant PUD’s new advanced meters use a digital display that shows you the amount of kilowatt hours used, right on the screen. This allows for the most accurate reads possible and gives you more information on your power usage.
Our new advanced meters are digital and display accumulated power use in total kilowatt hours. You read them they way you would any number, from left to right.
A meter is like the odometer in your car. It displays accumulated power use over time. To check what you use in a billing cycle, take a reading on the first and last days of your billing cycle and subtract for that cycle's total energy use.
Note: even though our customers now have advanced meters, we may still need access to the meter. Please keep your meter accessible, so our personnel can have safe access in the event they need to reach the meter.
VERIFY ANY CALL BY dialing CUSTOMER SERVICE509.766.2505
Scam artists are increasingly targeting utility customers
Scammers posing as Grant PUD employees occasionally call our customers and threaten to shut off the power unless an immediate payment is made.
If you receive such a call, hang up, then call Grant PUD Customer Service at 509-766-2505 to verify the legitimacy of the call. Some scammers can even make an incoming call appear as though it is Grant PUD on their caller ID. These scams are a nationwide problem.
If you receive such a call:
Hang up and call our customer service number, 509-766-2505.
Always verify the legitimacy of a caller
Never provide any personal information such as credit card numbers, banking information, or Social Security number until you have verified the call is from Grant PUD.
Be cautious and aware of other tactics
Sometimes criminals pose as utility employees to gain access inside your home. Since your meter is on the outside of your home, we rarely need go inside. Never let anyone who claims to be from Grant PUD inside your home without proper identification. Call us to verify the need for the person to be in your home. If anything appears suspicious, call 911.