An invigorated focus on preventive distribution-system maintenance appears to be yielding a much lower total outage time, systemwide, Managing Director of Power Delivery Ron Alexander, told commissioners, Tuesday.
Since total outage time peaked in June 2022 at more than 130 minutes, total outage time dropped below the 100-minute target in August 2022 and continued plummeting downward to less than 70 minutes in November 2022. It has remained well below target ever since. Likewise, average outage duration per Grant PUD customer is also well below the target of .75%, Alexander said.
Crews have been working to replace aged poles, and pole components blamed for pole fires. They’ve also worked on improving “power quality” by updating equipment to ensure voltage remains within acceptable parameters even on the longer distribution lines.
“The improvement I’ve seen over the last 2-3 years — how things have been realigned and repositioned — it’s just brought the bar up higher,” said Commissioner Larry Schaapman, referring to the entire Power Production team. “As a commissioner I couldn’t be more pleased and more proud about what you guys are doing.”
See the full presentation on pages 43-62 of the presentation materials. Hear the full discussion at 1:29:41 on the commission audio.
With the passing of the one-year mark since the start of the pandemic, Grant PUD is getting a clearer view of the impact COVID-19 has had on its customers' ability to stay current on their Grant PUD bill. Senior Manager of Customer Solutions, Terry McKenzie said that based on the past due amounts it appears, residential customers have felt the impa...