Grant PUD's Royal City office open to drive-through traffic only

EPHRATA — Grant PUD is taking the following action effective immediately as a precautionary measure to protect employees and customers from the potential threat of the COVID-19 Coronavirus:

  • The lobby of the Royal City Local Office (505 Royal Road, Royal City, WA) will be drive-through only until further notice. Customers can continue to make payments during normal business hours accessing the office's drive-through window.

Grant PUD provides multiple payment and service options to meet customer needs. Grant PUD's call center (509-766-2505) is open during normal business hours. Customers can make payments via phone 24-hours using Grant PUD's automated by-phone option or customers have the option to set up an online ePay account by visiting www.grantpud.org

Grant PUD will continue to assess the situation by communicating with health officials and monitoring the latest county, state and nation-wide developments to determine when to safely open the office lobby again.

Public and employee safety is Grant PUD's top priority. Updates regarding the status of the Royal City office will be posted on Grant PUD's website, www.grantpud.org and its social media pages.

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